Privacy policy

At Elite Cardco, we respect your privacy and are committed to protecting the information you provide when you visit or make a purchase through our website, elitecardco.shop.

This Privacy Policy explains what information we may collect, how we use it, and the choices you may have regarding your information.

1. Information We Collect

When you visit our website, place an order, or contact us, we may collect information such as:

  • Name
  • Billing and shipping address
  • Email address
  • Phone number
  • Order and purchase information
  • Payment and transaction information
  • Communications you send to us
  • Device, browser, IP address, and website usage information

We only collect information that is reasonably necessary to operate and improve our services.

2. How We Use Your Information

We may use collected information to:

  • Process and fulfill orders
  • Process payments
  • Arrange shipping and delivery
  • Provide customer support
  • Respond to questions and requests
  • Manage returns, refunds, and exchanges
  • Improve our website, products, and services
  • Detect and help prevent fraud or unauthorized transactions
  • Communicate with you about your orders
  • Send promotional communications where permitted and, when required, with your consent
  • Comply with applicable legal obligations

3. Payment Information

Payments may be processed through third-party payment providers.

Elite Cardco does not intentionally store complete credit or debit card numbers on its own systems. Payment providers may collect and process payment information according to their own privacy policies and security practices.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to help:

  • Keep items in your shopping cart
  • Remember preferences
  • Understand website usage
  • Improve website functionality
  • Analyze traffic and performance
  • Support advertising and marketing activities where applicable

You may be able to manage or disable cookies through your browser settings. Some website features may not function properly if certain cookies are disabled.

5. Sharing Information

We may share information with service providers that help us operate our business, including:

  • Payment processors
  • Shipping and delivery providers
  • Website hosting and technical service providers
  • Analytics providers
  • Customer support providers
  • Marketing and advertising service providers, where applicable

These providers generally receive only the information necessary to perform their services.

We do not intentionally sell your personal information for money.

6. Legal and Security Disclosures

We may disclose information when reasonably necessary to:

  • Comply with applicable laws or legal processes
  • Respond to lawful requests from authorities
  • Protect our rights, property, or services
  • Investigate suspected fraud or unauthorized activity
  • Protect the safety of our customers or others

7. Shopify

Our online store may be powered or supported by Shopify and related services. Information submitted through our store may be processed by Shopify and other service providers involved in operating the website and completing transactions.

8. Data Security

We take reasonable measures to help protect personal information against unauthorized access, loss, misuse, or disclosure.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

9. Data Retention

We may retain personal information for as long as reasonably necessary to provide our services, complete transactions, maintain business records, resolve disputes, prevent fraud, and comply with applicable legal obligations.

10. Your Privacy Choices

Depending on where you live, you may have certain rights regarding your personal information.

You may also request to:

  • Access certain personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion where applicable
  • Unsubscribe from promotional emails
  • Ask questions about how your information is used

To make a privacy-related request, please contact us using the information below.

11. Marketing Communications

If you receive promotional emails from us, you may unsubscribe using the unsubscribe option provided in the communication.

You may continue to receive transactional communications, such as order confirmations, shipping updates, or customer-service messages, when necessary to complete or manage your purchase.

12. Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13.

If you believe a child has provided personal information to us, please contact us so we can review and address the situation.

13. Third-Party Websites

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing their privacy policies before providing personal information.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, business practices, or applicable requirements.

Any updates will be posted on this page with a revised "Last Updated" date.

15. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Elite Cardco
850 Northlake Dr
Coppell, TX 75019
United States

Phone: +1 817-799-7522
Website: elitecardco.shop