Shipping policy
At Elite Cardco, we work to process and ship orders as quickly as possible.
1. Order Processing
Orders are generally processed within 0–1 business days after payment has been successfully confirmed.
Orders placed on weekends or holidays may begin processing on the next business day.
2. Shipping Time
After your order has been processed, the estimated shipping time is:
3–7 business days
Delivery times are estimates and may vary depending on the destination, shipping carrier, holidays, weather, shipping volume, or other circumstances outside our control.
3. Tracking Information
When tracking information is available, it may be provided after your order has been shipped.
Please allow some time for tracking information to become active after the package is handed to the carrier.
4. Shipping Address
Customers are responsible for providing accurate and complete shipping information at checkout.
If you notice an incorrect address, contact us as soon as possible. We cannot guarantee that an address can be changed after an order has been processed or shipped.
5. Shipping Delays
Elite Cardco is not responsible for delays caused by circumstances outside our reasonable control, including:
- Carrier delays
- Severe weather
- Holidays
- Incorrect or incomplete addresses
- High shipping volumes
- Customs or regulatory delays
- Other unforeseen circumstances
If your order is delayed, please check the available tracking information or contact us for assistance.
6. Lost or Damaged Packages
If your package appears to be lost or arrives damaged, please contact us with your order number and relevant details.
For damaged packages, photographs of the package and product may be requested to help us review the issue.
7. Contact Us
If you have questions about shipping or your order, please contact us:
Elite Cardco
850 Northlake Dr
Coppell, TX 75019
United States
Phone: +1 817-799-7522
Website: elitecardco.shop